Survey: Nearly 70% of FBOs Report Decreased Fuel Sales in 2020

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Results of Aviation Business Strategies Group's (ABSG) Annual FBO Fuel Sales Survey indicate that nearly 70% of FBOs in the U.S. and Canada suffered a decrease in fuel sales during 2020 vs. 2019.
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Survey: 56 Percent of FBOs Report Increased Fuel Sales in 2019

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Fifty-six percent of U.S. and Canada FBOs surveyed say they sold more fuel in 2019 compared to 2018, according to the annual survey conducted by Aviation Business Strategies Group. Citing global health and economic uncertainty, the firm did not release a growth forecast for the FBO industry.
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Fuel Sales Increased for More Than Half of U.S. FBOs in 2017, Survey Says

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For more than half of U.S. FBOs, fuel sales increased in 2017 compared to 2016, according to the annual FBO fuel sales survey conducted by Aviation Business Strategies Group principals and AC-U-KWIK FBO Connection bloggers John Enticknap and Ron Jackson.
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ABSG Completes IS-BAH Audit of Jet Center Los Angeles

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Aviation Business Strategies Group (ABSG) has successfully completed one of the first authorized International Standard for Business Aircraft Handling (IS-BAH™) registration audits in North America for Jet Center Los Angeles, a Fixed Base Operation  (FBO) located at Hawthorne Airport (KHHR).
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Results of Our Annual FBO Industry Survey Predict 2.5 Percent Average Fuel Sales Increase for 2015

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By John L. Enticknap and Ron R. Jackson, Principals of Aviation Business Strategies Group
- Facilitators of NATA’s FBO Success Seminar and Authors of the forthcoming book: FBO Survival: 10 Tips to Keep Your Operations Lean, Mean & Profitable

 

This week at the NBAA Schedulers and Dispatchers (S&D) Convention in San Jose, CA, we will release the results of our Annual FBO Industry Survey and Forecast for 2015.

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FBO Connection Bloggers Appearing at 2015 Schedulers & Dispatchers Conference

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The team at Aviation Business Strategies Group and FBO Connection bloggers, John Enticknap and Ron Jackson, will be attending the 2015 NBAA Schedulers & Dispatchers Conference next week in San Jose, Calif., and would love to touch base.
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Aaron Thayer Wins NATA FBO Success Seminar Registration

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Aaron Thayer, Operations Manager, Cleveland Jet Center, is the winner of a drawing for a free NATA FBO Success Seminar registration.

The drawing, co-sponsored by NATA and AC-U-KWIK, was conducted at the NBAA Schedulers and Dispatcher Convention held recently in San Antonio, TX.

The registration, valued at $650, is good for the next NATA FBO Success Seminar to be held March 11 and 12 in Las Vegas, NV.

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Building Long-Term Profitable Customer Relationships, Part 3: Don't Forget the Cheese!

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“Here is a simple but powerful rule, always give people more than what they expect to get.” – Nelson Boswell

In the quest to build long-term profitable customer relationships, we can’t overlook the basic foundation of delivering exceptional customer service. At the end of the day, if you can’t walk up to a customer preparing to depart your FBO with confidence and ask the question, “Would you recommend us?” then please read on.

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AC-U-KWIK Launches FBO Connection Blog

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AC-U-KWIK has tapped FBO operations and marketing veterans John Enticknap and Ron Jackson to write a weekly blog column specifically aimed at the FBO community.

On the blog, called FBO Connection, Enticknap and Jackson will provide insight into winning strategies to help FBO owners, operators and managers run a more successful operation. The column can be found in the monthly release of the AC-U-KWIK Alert e-newsletter, and starting in February, it will appear on the home page of acukwik.com.

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Welcome to AC-U-KWIK's FBO Connection Blog

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We would like to welcome you to AC-U-KWIK’s FBO Connection, a source for discussion, ideas and general conversation on the FBO business. Here you’ll find weekly contributions from seasoned FBO professionals, sprinkled with bits of wisdom and peppered occasionally with some hot topics. We like to call it “Sage Advice for the FBO Community.”
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