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Thursday
Mar282019

Eight Best Practices to Prevent Hangar Rash or Worse

Hangar rash sounds nasty and is the bane of all FBOs.

We’ve all seen it. A line service technician gets in a hurry repositioning a GIV in a hangar and bangs the tail into another Gulfstream.

Say the estimated cost to repair the damage is $175,000. Assume the FBO’s insurance deductible is $25,000. That $25,000 is a big hit to the bottom line.

How does an FBO reduce the risk of this kind of incident? The answer is having a strong safety culture that invests in proper training of line personnel with a defined set of hangar and ramp movement practices as part of standard operating procedures (SOP).

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Thursday
Feb282019

Six Tips for Hiring and Retaining FBO Technicians

One of the biggest problems facing the owners and operators of FBOs is recruitment and retention of skilled technician personnel, both line service and A&Ps. Try these six tips, including conducting a discovery interview, creating a clear path for advancement, and rethinking reviews and compensation.

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Tuesday
Jan292019

Annual FBO Fuel Sales Survey: 75% of FBOs Report Positive Fuel Sales in 2018

Results of our Annual FBO Fuel Sales Survey are in, and we are happy to report that 75 percent of FBOs responding to the survey experienced positive — increased or the same — fuel sales in 2018 compared to 2017.

This is the third consecutive year we have seen an increase in fuel sales by more than half of FBOs responding.

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Friday
Dec212018

Year-End Review: State of the FBO Industry in 2018

As FBOs begin to close their books, there is evidence that 2018 was another banner year for the industry, which experienced a peak in business aviation flight activity and wild fluctuations in fuel costs.

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Thursday
Nov292018

Get Ready to Post Fuel Prices and Other Fees

Six aviation associations are encouraging FBOs and aviation service organizations to be more open and transparent about fuel prices, fees and charges. Visibility and openness in the FBO business are industry best practices. These qualities come with the realization that FBOs and aircraft owners and operators need each other in the best possible way. It is very much a symbiotic relationship.

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