IFLY FBO Expands with New Location at ESMS-Malmö Sturup
/IFLY FBO, a provider of business aviation handling services, is proud to announce the opening of its latest facility at Malmö Sturup (ESMS) on March 6th, 2023.
Read MoreBusiness Aviation Airport Services Changes for May 2019
/Check out some of the airports, FBOs, flight support organizations, handlers, supervising agents, ground transportation providers and caterers that have been listed or updated in AC-U-KWIK in the last month.
Read MoreBusiness Aviation Airport Services Changes for January 2019
/Check out some of the FBOs, flight support organizations, handlers and caterers that have been listed in AC-U-KWIK in the last month.
Read MoreHow to Define Different Types of Ground Handling Companies
/Schedulers, dispatchers and pilots know there are wide variations in the facilities and services offered by ground handling companies around the world.
Read MoreSignature Flight Support Opens New Terminal and Hangar in Nashville (KBNA)
/Signature Flight Support has opened a new 8000 sq. ft. executive and sports charter terminal and a 25,000 sq. ft. hangar at its FBO at Nashville International Airport (KBNA).
Read MoreFBO, Handler and Fuel Provider Updates from June and July 2018
/Check out some of the FBOs, handlers and fuel providers that have become active on ACUKWIK.com in the last month.
Read MoreMidwest Corporate Aviation: Red Carpet Service Woven into Fiber of the FBO
/Crews stopping at Midwest Corporate Aviation in Wichita, Kan., can expect to find people with passion for aviation and an attitude intent on delivering exceptional customer service.
Read MoreFuel Sales Increased for More Than Half of U.S. FBOs in 2017, Survey Says
/For more than half of U.S. FBOs, fuel sales increased in 2017 compared to 2016, according to the annual FBO fuel sales survey conducted by Aviation Business Strategies Group principals and AC-U-KWIK FBO Connection bloggers John Enticknap and Ron Jackson.
Read MoreFontainebleau Aviation: Newly Expanded FBO Features Modern Accommodations
/Fontainebleau Aviation has a beautiful new facility at Miami-Opa Locka Executive Airport (KOPF). The impressive canopy, the bright, open environment, and the customer service orientation toward the lifestyle of its clientele make the FBO stand out in the busy South Florida region.
Read MoreMore Information About FBO and Handler Services Now Available on ACUKWIK.com
/You can now find much more information about the services provided by and fuel cards and credit cards accepted by FBOs and handlers on ACUKWIK.com. Learn how to find these details in 30 seconds.
Read MoreOn Tour: Customer Service, Safety and Hangar Space Lift Texas Jet
/During AC-U-KWIK’s visit to Texas Jet at Fort Worth Meacham International Airport (KFTW), a koi pond greets us at the lobby entrance. It serves as a pleasant distraction from the piercing Texas sun and sets a welcoming tone.
Read MoreBusiness Aviation Airport and Airport Services Changes for Second Half of May 2017
/With input from airport managers, FBO managers and contacts at aviation service providers around the world, AC-U-KWIK regularly updates its database and directories. Review some of the important additions and changes to data published on ACUKWIK.com from the first half of May 2017.
Read MoreBusiness Aviation Airport and Airport Services Changes for First Half of May 2017
/With input from airport managers, FBO managers and contacts at aviation service providers around the world, AC-U-KWIK regularly updates its database and directories. Review some of the important additions and changes to data published on ACUKWIK.com from the first half of May 2017.
Read MoreBusiness Aviation Airport and Airport Services Changes for Week Ending March 30, 2017
/With input from airport managers, FBO managers and contacts at aviation service providers around the world, AC-U-KWIK regularly updates its database and directories. Review some of the important additions and changes to data published on ACUKWIK.com from the last seven or so days.
Read MoreUNICOM, ARINC or ASRI: What’s the Frequency, AC-U-KWIK?
/Question: When using AC-U-KWIK, I often come across different types of frequencies to contact an FBO while inbound to an airport. Of course I am familiar with UNICOM, and I also know that ARINC frequencies are individual frequencies for FBOs. But why do I see ASRI frequencies listed in AC-U-KWIK? Is this a new form of technology or just a name change?
Read MoreSuper Bowl 50: Find Airports and FBOs
/Your FBO can help you make a ramp reservation for Super Bowl 50. Find an FBO using AC-U-KWIK's guide to airports in the vicinity of the game.
Read MoreLider Aviacao Opens FBO in Rio de Janeiro
/Lider Aviacao has opened the first FBO at Antonio Carlos Jobim/Galeao/Rio de Janeiro International Airport (SBGL), the major international entry point in Rio, in time for the 2016 Olympic Games.
Read MoreLane Aviation – Not Your Typical FBO
/New FBO hires are typically required to take orientation classes that cover topics such as safety, quality control, line operations, etc. However, history lessons are generally not included on the training roster. Not the case with Lane Aviation, an FBO celebrating its 80th year serving aviation customers at Port Columbus International (CMH).
Read MoreGreat Customer Service. The Universal Language Spoken Everywhere.
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By John L. Enticknap and Ron R. Jackson, Principals of Aviation Business Strategies Group
- Facilitators of NATA’s FBO Success Seminar and Authors of the forthcoming book: FBO Survival: 10 Tips to Keep Your Operations Lean, Mean & Profitable
Recently we were approached by Charlie Bodnar, the CEO of Euro Jet, to see if we might be interested in teaching our Don’t Forget the Cheese!© FBO customer service training program at their Global Network Forum scheduled for January in Prague, Czech Republic. Euro Jet is a leading international provider of both flight and ground support services.
From the Archive: Flight Schools, Time to Think Outside the Box
/Originally Published on Thursday, March 24, 2011.
“He who would learn to fly one day must first learn to stand and walk and run and dance; one cannot fly into flying.” – Friedrich Nietzsche, 1844-1900
Friedrich Nietzsche, a controversial philosopher for his time, made this statement before the Wright Brothers even flew, so we may assume he was not referring to the business of training people to fly. However, this quote has much relevance to our FBO flight training activities today.