Establishing a Favorable Fuel Supplier Agreement is Arguably the Most Important Agreement an FBO Can Have With Any Vendor

Establishing a Favorable Fuel Supplier Agreement is Arguably the Most Important Agreement an FBO Can Have With Any Vendor

Establishing a favorable fuel supplier agreement is arguably the most important agreement an FBO can have with any vendor. Done properly, it can add real intrinsic value to your business and, quite possibly, make or break your bottom line.

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FBOs Brace for a Possible Industry-wide Slowdown

FBOs Brace for a Possible Industry-wide Slowdown

The robust increase in Jet-A fuel sales following the Covid-19 pandemic has seemed to hit a bit of a headwind as FBOs brace for a possible industry-wide slowdown. This is part of our takeaway from discovery discussions conducted at the Annual NBAA-BACE held October 18-20 in Orlando, FL.

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JetASAP Releases Q3 2022 Activity Report of Hourly Cost for On Demand Charter Operators vs. Jet Cards vs. Charter Brokers

Despite the findings noted by Private Jet Card Comparison, JetASAP clients experienced an average 9% decrease in hourly rates over the past 90 days from quotes they received directly from charter operators. This Q3 pricing data is based on 3,924 quotes received by flyers through the app.

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Your FBO’s Airport Lease: Improvements, Insurance, Environmental Liability

Your FBO’s Airport Lease: Improvements, Insurance, Environmental Liability

Multi-Part Series: The 7 Immutable Elements of Building Equity in Your FBO Enterprise©

Fourth Installment on Airport Lease

For this blog post, we’ll continue our series called the 7 Immutable Elements of Building Equity in Your FBO Enterprise© with the fourth installment on our first element: Obtaining a Long-term airport lease.

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Your FBO’s Airport Lease: Payments, Maintenance and Termination

Your FBO’s Airport Lease: Payments, Maintenance and Termination

Multi-Part Series: The 7 Immutable Elements for Building Equity in Your FBO Enterprise ©
Third Installment on Airport Leases

For this blog post, we’ll continue our series called the 7 Immutable Elements of Building Equity in Your FBO Enterprise© as we dive deeper into the topic: Obtaining a long-term airport lease.

In our last post, we covered: Term and Option Years, Operating Rights and Assignment Sale Clause. Now we are ready to discuss the next three lease elements: Payments, Maintenance Responsibilities and Termination.

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FBO Success: A Multi-Part Series

FBO Success: A Multi-Part Series

Over the next several blog posts, we will do an in-depth dive into each of these elements, providing valuable insight to help you navigate your way towards operating a more successful FBO business. For this blog post, we start at the top: Obtaining a long-term airport lease with extension options. Your lease with the airport authority is the lifeblood of your business. Here are the critical components of your airport lease that we will look at:

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FBO Success: Growing Your Customer Service Experience Organically!

In creating a great customer experience at your FBO, sometimes you have to go outside the box and think organically.

By that we mean taking a leadership role that involves creating an internal culture where employees have a vested interest in the outcome of the enterprise. This is accomplished by treating all employees as true stakeholders.

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Managing Your Brand Equity thru Stakeholder Relationships

Managing Your Brand Equity thru Stakeholder Relationships

Managing your brand equity is all about managing your stakeholder relationships. For the purpose of defining these terms, your brand is the name of your FBO and your equity is not only what you have invested in building infrastructure, it is also the investment in developing the kind of image that you want your brand to project.

Stakeholders are primarily your customers, employees, vendors and suppliers. These are the groups that can form an opinion of your FBO and can send or disseminate messages about your brand, whether positive or negative. That’s why managing these stakeholder relationships are critical to your success.

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FBO Industry Forecast: Challenging Times Ahead

Based on our annual FBO Fuel Sales Survey, interviews with FBO owners and aircraft operators combined with an analysis of the oil market’s effect on the aviation fuel industry, we have put together the following forecast for the FBO industry for the rest of 2022. In addition, we’ll take a quick peek at the first quarter of 2023.
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The Top 5 FBO Operational Concerns for 2022

As part of our Annual Fuel Sales Survey, we asked FBO operators for feedback regarding their concerns and greatest challenges facing the industry. An open-ended question resulted in these top five operating concerns for 2022.
  1. Inflation and higher fuel prices
  2. Ability to hire and keep employees
  3. Higher costs of doing business
  4. More government regulations
  5. Continued Covid concerns
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Three Key Marketing Elements for Every FBO

As we turn a page on another year, it is time to think about your marketing strategies to help build a stronger and larger customer base. The cornerstone of any FBO marketing plan should include the following three key elements: Customer Acquisition Customer Retention Customer Recommendation Customer Acquisition Central to developing a customer acquisition initiative is to create consistent and coordinated touchpoints that make it easy for customers, both current and potential, to interface with your operations.
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