JetBrokers, Inc. Opens New Office in Denver; Appoints Kandi Spangler as VP-Sales
/JetBrokers, Inc. announces the appointment of Kandi Spangler as VP-Sales, based at the company's 9th and newest location in Denver, Colorado.
Read MoreBy Ron R. Jackson, Co-Founder, Aviation Business Strategies Group
In a previous blog, we talked about making the customer your fan. It’s a reversal of roles … a conscious change in attitude by your customer service staff.
Keep in mind, your customer service staff consists of anyone that comes in contact with the customer. This would include customer service representatives (CSRs), line service technicians, flight instructors, charter pilot and the FBO owner or manager.
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