TAC Air acquired the Salt Lake City and Provo FBOs this year, building the general aviation chain to 14 locations, 12 of which are in the Phillips 66 Aviation network and offer the WingPoints® Rewards Card program.
Both TAC Air Salt Lake City and Provo provide visitors a full-service, 24/7/365-day general aviation experience that is all-encompassing. One example: TAC Air Salt Lake features a staggering half-million square feet of space in 25 hangars, full of based customers, flight departments and service providers.
With Utah’s 3.5 percent annual growth during the last five years – more than any state other than oil-laden North Dakota – the Salt Lake Valley FBOs have built reputations as quick-turn specialists to serve the region’s growing business aviation needs. That quick-turn capability complements TAC Air’s pilot and passenger amenities, with luxury crew cars, free shuttles, meeting rooms, pilot lounges and theater.
“Our customer experience on the ground is designed to be fast, productive, comfortable and relaxing,” says Mike McCarty, TAC Air SLC General Manager. “The passion our crew has for service is amazing. We have really benefited from a full-service approach because we can feed off each other’s departments, teams and resources to provide solutions and know-how for our customers.”
And service is something TAC Air SLC delivers.
In 2011, the world’s largest fractional jet company named the Salt Lake location “FBO of the Year,” while a leading aviation magazine’s annual pilot survey ranked the facility in the top one percent of all individual location FBOs.
During winter, large crowds of skiers and snowboarders fly into these two FBOs seeking Utah’s legendary powder skiing. In under an hour, the FBO’s customers can be picked up by a ramp-side limo and be gliding down thousands of vertical feet across thousands of acres of terrain – beckoning from seven, closeby resorts. On big winter holidays and the opening of the famous film festival at Sundance, TAC Air Salt Lake handles some 140 arrivals and 100 departures daily.
According to Greg Arnold, President & CEO of TAC Air parent Truman Arnold Companies, the aviation group views its newest acquisition as ideal, matching the Salt Lake and Provo FBO’s award-winning approach with TAC Air’s success at being regularly named one of the top chains in industry surveys.
“This move brings many positive things to the users of SLC and PVU, as well as the other TAC Air locations,” says Christian Sasfai, TAC Air VP & COO. “We’re going to deliver the best of both operations to our customers in the 14 markets we serve. Consolidation and resource-sharing has become a necessary component of today’s aviation-services industry in order to provide high-quality, low-cost products and services to aircraft owners and operators.”
At Salt Lake and Provo, aircraft charter, management, maintenance and sales and brokerage services are provided under the Keystone Aviation brand. TAC Air Company operates Keystone with industry veteran Bill Haberstock at the helm.
For more information, visit tacair.com, or phillip66aviation.com.