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Strategic Fuel Purchasing: Time Your Fuel Purchase to Maximize Your Margin

Time your fuel purchase to maximize your margin. We teach strategic fuel purchasing at our NATA FBO Success Seminar. The technique is a process of knowing how aviation fuel is priced in your region and when to make the fuel purchase.

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FBO Operations Tip: Managing Your FBO Fuel Prices in a Volatile Market

No doubt you have noticed the increase in fuel prices. Since the beginning of year, Jet A has increased by more than 20 cents per gallon.

The impact on your FBO can be felt in cash outlay. For instance, if you recently purchased an 8500-gallon load of Jet A, you probably paid $1700 more than in early January.

If you haven’t been diligent about tracking fuel prices and adjusting your posted price along the way, a $1700 hit to the bottom line is substantial. What about increasing those contract prices that always seem to be too low?

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FBO Customer Service: Set the Table with a Three-Course Meal

Imagine your FBO as the host of a dinner party. Not only are your best customers invited, but your city’s mayor also will be your guest. How do you make sure your party is a success?

FBO managers can set the table for a great customer service experience by maintaining a spirit of service and bringing your “A” game: Attitude, anticipation and action are the three-course meal that will have your customers coming back for seconds and thirds.

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FBOs Share Their Outlook for 2018

Every January, FBOs begin to gear up for the annual NBAA Schedulers & Dispatchers (S&D) Conference where they can attract new business to their ramp while cementing trusted relationships with current customers.

At this year’s conference, Feb. 6-9 in Long Beach, Calif., we had a chance to converse with many FBO owners and operators, as well as schedulers and dispatchers, to find out how they view the health of the industry and if there are any real concerns going forward. We believe the following statements reflect the overall opinion on each subject:

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Survey: 53% of FBOs Increased Fuel Sales in 2017

Results of Aviation Business Strategies Group’s (ABSG) Annual FBO Fuel Sales Survey indicate that 53 percent of FBOs in the U.S. experienced increased fuel sales in 2017 compared to 2016 with 73 percent of survey respondents giving a favorable rating to the economy.

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