NATA Compliance Announces New Website and Blog
/NATA is proud to announce security and technology upgrades, mobile capability and the launch of a new website and blog on the HubSpot platform.
Read MoreSignature Flight Support London Luton To Construct State Of The Art FBO Complex
/Signature Flight Support held a ground breaking ceremony today at its London Luton Airport location and announced that it is commencing construction of a new, state-of-the-art fixed base operation (FBO) to replace its existing facility.
Read MoreAvfuel Corporation Helps Style Take Flight At 2013 Schedulers & Dispatchers Conference: Popular ‘Fuel Your Style’ Promotion Makes A Return Visit
/Some things never go out of style: Avfuel Corporation will revive the popular “Fuel Your Style” promotion at the 2013 Schedulers & Dispatchers Conference in San Antonio January 23 - 25.
Read MoreEPIC Welcomes Kelly Western Jet Centre (YWG)
/EPIC™ is proud to announce Kelly Western Jet Centre at Winnipeg International Airport (YWG) as the newest EPIC FBO Network location.
Read MoreAvfuel Corporation (Booth #501) Boasts Strong FBO Network Presence On Schedulers & Dispatchers Show Floor
/The Avfuel FBO Network - which numbers over 600 Avfuel-branded dealers in North America and Europe – will demonstrate its reach and variety of offerings at this year’s Schedulers & Dispatchers Conference in San Antonio. Over 50 members of the network will co-exhibit with Avfuel – significantly more than any other fuel supplier.
Read MoreNBAA Announces New Certified Aviation Managers
/The National Business Aviation Association (NBAA) announced 20 individuals who successfully passed the Certified Aviation Manager (CAM) exam during 2012.
Read MoreJetBrokers, Inc. Opens New Office in Denver; Appoints Kandi Spangler as VP-Sales
/JetBrokers, Inc. announces the appointment of Kandi Spangler as VP-Sales, based at the company's 9th and newest location in Denver, Colorado.
Read MoreJanuary 16, 2013: Updated Fuel Prices Now Available
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TAC Air Omaha Completes Executive Terminal Renovations
/TAC Air, a division of Truman Arnold Companies, has just completed extensive interior and exterior renovations to its executive terminal at Eppley Airfield (OMA) in Omaha, Nebraska, and is moving forward with the construction of 20,000 square feet of new hangar space to accommodate general aviation customers.
Read MorePremier Colorado FBO Vail Valley Jet Center Now Offering Avfuel Contract Fuel
/Vail Valley Jet Center – the Avfuel-branded FBO delivering first-class service and breathtaking mountain views – is now offering Avfuel Contract Fuel.
Read MorePentastar Aviation Announces Strategic Growth Initiatives For 2013
/Pentastar Aviation is pleased to announce several key developments in the advancement of its long-term growth plan. These developments will support Pentastar’s mission of providing industry-leading services and support to better serve an expanding customer base.
Read MoreJanuary 9, 2013: Updated Fuel Prices Now Available
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Eclipse Aerospace Submits RFI To USAF Request For Very Light Jet Fleet
/Eclipse Aerospace responded today to the U.S. Air Force's Request for Information (RFI) for a large fleet of Very Light Jets (VLJ) to support their Specialized Undergraduate Pilot Training (SUPT) Multi-place Training Track. Eclipse Aerospace’s proposed solution could save 13 million gallons of jet fuel per year.
Read MorePresident Of FlightSafety To Address Atlanta Aero Club
/Bruce Whitman, President of FlightSafety International, will be the featured guest speaker at the regular bi–monthly meeting of the Atlanta Aero Club scheduled for January 10. Joining Whitman will be Special guest Colonel Jack Jacobs, Medal of Honor Recipient.
Read MoreNBAA Announces New Digital Edition Of Business Aviation Insider
/The National Business Aviation Association (NBAA) is pleased to announce the introduction of a new digital edition of Business Aviation Insider, the official Member magazine of NBAA.
Read MoreNBAA Announces 2013 Flying Safety Awards Call for Applications
/The National Business Aviation Association (NBAA) announces its call for applications for the 2013 Flying Safety Awards. Over the decades, these awards have brought worldwide attention to the outstanding business aircraft safety record. Founded in 1953, the esteemed program marks its 60th year in 2013 with the creation of a new award for light business airplane pilots and the introduction of new web-based applications.
Read MoreOK3 Air (36U) Celebrates Sundance With Major Avtrip Point Promotion
/OK3 AIR at the Heber City Airport – the airport of choice for travelers to Park City, UT and the internationally-acclaimed Sundance Film Festival – is celebrating both Sundance and the premier of the AVTRIP program with a major point promotion.
Read MorePart 2: Making the FBO Customer Your Fan
/By Ron R. Jackson, Co-Founder, Aviation Business Strategies Group
In a previous blog, we talked about making the customer your fan. It’s a reversal of roles … a conscious change in attitude by your customer service staff.
Keep in mind, your customer service staff consists of anyone that comes in contact with the customer. This would include customer service representatives (CSRs), line service technicians, flight instructors, charter pilot and the FBO owner or manager.
Ohio Mayors Petition President To Support General Aviation
/A group of mayors from Ohio have sent a letter to President Barack Obama asking him to back off rhetoric they feel is harming the general aviation industry.
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