FBO Success Seminar: Take Time to Sharpen Your Axe

By John L. Enticknap and Ron R. Jackson, Principals ofAviation Business Strategies Group
- Facilitators of NATA’s FBO Success Seminar and Authors of the forthcoming book: FBO Survival: 10 Tips to Keep Your Operations Lean, Mean & Profitable

 

FBO operators, managers and supervisors often find themselves dealing on a daily basis with situations that need immediate attention. These are the bugs and gnats that creep into our schedule unannounced and take away from quality time needed for planning, preparation and, quite frankly, sharpening the axe.

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Sun Air Jets Receives FAA 'Diamond Award' for Maintenance Training Excellence

Sun Air Jets, a leader in private aviation, today announced the latest recognition of its operational excellence for being awarded the prestigious Diamond Award of Excellence for 2014 from the Federal Aviation Administration (FAA).  The Diamond Award, the FAA's highest honor for maintenance training, recognizes Sun Air's ongoing commitment to high quality maintenance and training excellence.
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FAA Takes 'A Good First Step' on Rules Governing UAS

The National Business Aviation Association (NBAA) today welcomed the release by the U.S. Department of Transportation (DOT) and Federal Aviation Administration (FAA) of a notice of proposed rulemaking (NPRM) towards adopting a regulatory framework governing the commercial operation of small unmanned aircraft systems (s-UAS) weighing less than 55 lbs.
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AC-U-KWIK on Tour: Larnaca, Cyprus (LCLK)

More than 180 participants from all over the world competed in Olympic skeet, double trap and trap shooting events in the International Shooting Sport Federation Cyprus Grand Prix Shotgun at the Larnaca Olympic Shooting Range from Feb. 5-15.

Traveling with firearms into Europe can present a serious challenge, but the team from Skylink Services, Larnaca International Airport’s (LCLK) premier FBO facility, ensured a smooth passage through customs. The trip from the airport to the shooting range was then less than 15 minutes by car.

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Ask AC-U-KWIK: What year did AC-U-KWIK Start?

Don Barber launched AC-U-KWIK with the 1982 Pocket Planner and Reference. The directory covered the US only and was strictly airport information (FBO's were added in the second edition) along with a VOR section. The first book was only 432 pages and it was certainly pocket-sized at 3.5 inches by 5.5 inches.

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Great Customer Service. The Universal Language Spoken Everywhere.

 

By John L. Enticknap and Ron R. Jackson, Principals of Aviation Business Strategies Group
- Facilitators of NATA’s FBO Success Seminar and Authors of the forthcoming book: FBO Survival: 10 Tips to Keep Your Operations Lean, Mean & Profitable

 

Recently we were approached by Charlie Bodnar, the CEO of Euro Jet, to see if we might be interested in teaching our Don’t Forget the Cheese!© FBO customer service training program at their Global Network Forum scheduled for January in Prague, Czech Republic. Euro Jet is a leading international provider of both flight and ground support services.

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Serving Big Sky Country and Beyond

According to the Small Business Association, approximately half of new establishments survive five years or more and about one-third survive 10 years or more. This year, Holman Aviation is celebrating a diamond anniversary - its 65th year in business. It’s no small feat for a Fixed Base Operator (FBO) practically as old as the airport it resides, Great Falls International Airport (GTF).
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Colt International Announces Enhanced Scheduling Solution with PFM

Colt International took another step forward in providing business aviation schedulers and dispatchers with best-in-class trip planning software when it announced its Phase 2 integration with Professional Flight Management (PFM) at the 2015 NBAA Schedulers and Dispatchers Conference.
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TAC Air Acquires Central Flying Service Facilities

TAC Air has purchased the facilities of Central Flying Service at the Bill and Hillary Clinton National Airport (KLIT) in Little Rock, and will operate its fueling, ground handling, hangar operations and other related services as part of the TAC Air network. Also included is the purchase of Airport Services Inc., which provides airline fueling services at LIT. Terms of the agreement are not being disclosed.
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Rizon Jet (EGKB) At London Biggin Hill Voted #1 FBO

Readers of European Business Air News have voted the Avfuel Branded Dealer, Rizon Jet UK, (EGKB) No. 1 FBO in Europe, the Middle East, Africa and Russia. This is the second time that Rizon Jet UK FBO at London Biggin Hill has been awarded this same designation since becoming fully operational in 2011. The survey is regarded as one of the most respected and prestigious measures of the aviation industry today.
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Signature Flight Support Launches Signature Loyalty™

Signature Flight Support, a BBA Aviation company, announced the launch of Signature Loyalty™ at the 2015 NBAA Schedulers and Dispatchers conference in San Jose, Calif. Signature Loyalty combines Signature TailWins® and Signature Status® in a single, convenient, online customer experience that offers real-time rewards. 
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From the Archive: Flight Schools, Time to Think Outside the Box

Originally Published on Thursday, March 24, 2011.

He who would learn to fly one day must first learn to stand and walk and run and dance; one cannot fly into flying.” – Friedrich Nietzsche, 1844-1900

Friedrich Nietzsche, a controversial philosopher for his time, made this statement before the Wright Brothers even flew, so we may assume he was not referring to the business of training people to fly. However, this quote has much relevance to our FBO flight training activities today.

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Air Elite® Network Continues Steady Growth

World Fuel Services announced today that it has added four new FBOs to their growing Air Elite® Network. YU Lounge, located at Robert L. Bradshaw International Airport (TKPK) in Basseterre, St. Kitts & Nevis; Jet Centre Curacao, located at Hato International Airport (TNCC) in Willemstad, Curacao and Ecuacentair, located at Mariscal Sucre International Airport (SEQM) in Quito, Equador have signed with the network.
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Avfuel’s Newly Launched Online Fuel Handling Training System Receives Rave Reviews

Avfuel Corporation, a long time global leader in the procurement and distribution of aviation fuel and related services, announces the success of its newly launched online Fuel Handling Training System. This system was designed to completely replace or complement existing line training for fueling operations.
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