FBO Best Practices Series #9: Charge for the Free Stuff

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By John L. Enticknap and Ron R. Jackson, Aviation Business Strategies Group - ABSGgroup.com 
- Authors of the forthcoming book: FBO Survival. 10 Tips to Keep Your Operations Lean, Mean & Profitable.

 

Welcome to our blog series on FBO Best Practices. With each blog post in this series, we’ll discuss “Best Practices” in running an efficient and effective FBO operation.

Best Practice #9: Charge for the free stuff. This is a simple reminder that every customer must contribute to your revenue stream, even the reluctant customer who doesn’t buy fuel.

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ACUKWIK 2014-2015 eBook Update Released

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The AC-U-KWIK Managers’ World Edition eBook update for the iPad is now live in Apple’s App Store and available to new and existing subscribers. The update loads the new 2014-2015 Managers’ World Edition and also features a search upgrade that provides faster results and allows users to search by airport identifier or city. As a bonus, the new edition also includes the popular VOR section.
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Meridian Air Charter Adds Another Challenger 604 to Fleet

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Meridian, the award-winning private aviation company based in Teterboro, New Jersey, is pleased to announce the addition of its second Challenger 604 (N604PV) to its growing fleet of private business jets.  The aircraft has been completely renovated from top to bottom, including new paint, a fully-renovated cabin, and the installation of high-speed wifi.  It will be based at Teterboro Airport (TEB), and is immediately available for charter (Certificate IMJA053F).
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Inside AC-U-KWIK: Launching Our First Integrated B&CA Newsletter

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We recently caught up with Justin Marciniak who works in Penton’s Business Aviation group (AC-U-KWIK, Aircraft Bluebook, Air Charter Guide and B&CA magazine) as a product manager. He is heading up the launch of a new weekly newsletter on Business Aviation. He took some time to give us the following update:
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Abby’s Catering Pioneers State-of-the Art Cold Production Room

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In keeping with their steady growth, long-range plans, and impeccable standards of food safety, Abby’s Catering (Abby’s), an established figurehead in the aviation catering and food service industry, has shown once again their pioneering spirit with the addition of their new ‘cold production room.’
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Crew Lounge: $46,000 in Scholarships Awarded at Projet Aviation’s 9th Annual Aviation Education and Career Expo

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Approximately 600 students, educators, and parents attended the 9th Annual Aviation Education & Career Expo hosted by ProJet Aviation at Leesburg Executive Airport.  The event, targeting youth aged 16-20, featured keynote speakers, industry leaders, performers, and demonstrations. Representatives from more than 50 aviation and aerospace businesses met with students throughout the day to share their experiences, and opportunities for future employment.
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MAGNUM Business Aviation Handling to Offer Supervisory Handling and Support

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MAGNUM Business Aviation Handling, an Austrian FBO company, operates from Vienna International Airport (GAC). MAGNUM FBO, which offers full facilities and located on the first floor, accommodates its clientele with comfortable passenger and crew lounges, overviewing the apron. Since the company was founded in 2012, the handling services quickly gained popular demand by serving diverse range of aircrafts up to BBJ or ACJ.
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Harbour Air Services Gives Away Heritage Harley

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Harbour Air Services, a Fixed Base Operator (FBO) with a twenty-plus year history of serving aviation customers at Cherry Capital Airport (KTVC), gave away a 2013 Harley Davidson Softail to one lucky recipient in the “Fuel Up to Ride” sweepstakes. Alan Bambach of Plymouth, Mich. was the grand prize winner, taking home the heritage bike among thousands of drawing entries.
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Signature Flight Support to Acquire Wiggins Airways FBO at Manchester Airport

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Signature Flight Support, a BBA Aviation company, announced today that it has agreed to acquire the FBO assets of Wiggins Airways, Inc. from Ameriflight, LLC at Manchester – Boston Regional Airport (MHT) in Manchester, New Hampshire. The transaction is expected to close in October.
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