Interdel Aviation Services Inc. Signs as Signature Flight Support's Third Licensed Location in Canada

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Signature Flight Support announced today at the Canadian Business Aviation Association Convention and Exposition that it has signed an agreement with InterDel Aviation Services Inc., of Vancouver, British Columbia, Canada, to become a fully licensed Signature Flight Support location.
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Introducing the AC-U-KWIK eBook App for iPad

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AC-U-KWIK is pleased to introduce the Managers’ World Edition eBook iPad app which is now available in the Apple App Store. This new addition to the AC-U-KWIK line of digital products now offers one year of access to AC-U-KWIK's most comprehensive print resource as a convenient eBook. That means, when the new edition arrives in the fall, app subscribers will be able to do a simple update to stay current. By maintaining the one-year subscription, Managers’ World Edition app users will always have access to the most recent edition.

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Aviatmall Opens New FBO At Wilmington International Airport (ILM)

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AviatMall of aviatmall.com, a Brixtel Group portfolio company, has announced the grand-opening of its FBO at Wilmington International Airport (ILM). Fuel and related services and program will be supplied by Avfuel Corporation. Various welcome events and promotions will take place in the coming weeks.
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Judith Moreton Appointed as Regional VP by Universal Weather

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Judith Moreton is a familiar face in the region. She has nearly 30 years of business aviation and entrepreneurial experience, including experience at Shell Aircraft. Moreton most recently served as vice president and general manager for Jet Aviation UK following a series of executive roles.
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FBO Best Practices Series #4: Keep Customers by Empowering Your Employees

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By John L. Enticknap and Ron R. Jackson, Aviation Business Strategies Group - ABSGgroup.com

Welcome to our blog series on FBO Best Practices. With each blog post in this series, we’ll discuss “Best Practices” in running an efficient and effective FBO operation.

Best Practice #4: Empower your employees at the point of transaction in order to diffuse conflict and build long-term profitable customer relationships.

Factoid: Up to 95 percent of dissatisfied customers will return if you handle disputes in a timely and satisfactory manner.

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Rosen Announces New Sliding Canopy Aircraft Sunvisor

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Rosen Sunvisor Systems (RSS) announces availability of the ARC® Sunvisor Assembly for Van’s RV 6-7-9 sliding canopy aircraft. Based on Rosen’s innovative ARC sunvisor design, the sunvisor system provides Van’s RV 6-7-9 aircraft owners flexible, multi-axis sun attenuation, stowage, glare reduction and pilot comfort during standard cockpit flight operations.
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Phillips 66® Aviation Joins 2014 Citation Special Olympics Airlift as Event’s Official Fuel

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A committed supporter of medical compassion flights, Phillips 66® Aviation is joining Cessna Aircraft Company, part of the Textron Aviation segment of Textron Inc. (NYSE:TXT), to support the 2014 Citation Special Olympics Airlift (CSOA) and the efforts of volunteer pilots to transport Special Olympics athletes to the 2014 USA Games in New Jersey on June 14 and 21.
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BaseOps International Plans Launch of BaseOps Online

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BaseOps International announced today the near future launch of BaseOps Online, its new web-based portal which will offer their customers a user-friendly and convenient way to plan flights and make a variety of trip planning arrangements online. BaseOps Online is slated for launch in early June 2014.
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Johnstone Named Managing Director of EMEA

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BBA Aviation Flight Support announces the appointment of Mark Johnstone as Managing Director EMEA. BBA Aviation Flight Support's EMEA region is comprised of Signature Flight Support with 25 locations supporting business and general aviation and Aircraft Service International Group (ASIG) servicing commercial airlines at 18 airports.
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Multi Service Aero® Cobranded AVCARD Preferred in Europe

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With the backdrop of the 2014 European Business Aviation Conference & Exhibition (EBACE 2014), World Fuel Services announced today that the Multi Service Aero® Card (MS Aero) is now the preferred aviation charge card for cardholders in Europe. The new card combines the benefits of both AVCARD and MS Aero into one card. Cardholders benefit from the airPortfolio on-line account management system, automatic rewards through the FlyBuys Rewards Program and the ease of locating accepting merchants through World Fuel Services’ new FuelFinder app for iPad.
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AvPOS Point of Sale Now Available Internationally

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With the backdrop of the 2014 European Business Aviation Conference & Exhibition (EBACE 2014), World Fuel Services announced today that it will promote AvPOS as a payment software of choice to enhance the products and services offered to the non-U.S. marketplace. AvPOS, the popular web-based point of sale system designed specifically for FBOs and aviation related merchants, is now available to the international business & general aviation market. AvPOS can support the processing of Multi Service Aero® Card, AVCARD® and the U.S. Government AIR Card®.
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Business Spotlight: Surveys Rank Meridian #1 at Teterboro

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Meridian Teterboro / Click Image For More PhotosWhen flying into the New York metropolitan area, Meridian is the perfect choice, welcoming passengers and crew alike--but don’t take our word for it. Check out the recently released results of three major FBO surveys, all of which have given top honors to Meridian Teterboro for its exceptional service and its state-of-the-art facility.

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Universal Aviation Updates Paris Location

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Universal Aviation Paris, located at Le Bourget Airport (LFPB), officially inaugurated its updated FBO on April 30, 2014, at a ribbon-cutting celebration attended by clients, airport officials, and media. Universal Aviation is the ground support division of Universal Weather and Aviation, Inc. Universal Aviation has more than 40 locations in 19 countries, including 11 in Europe.

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