Avfuel Corporation (Booth #501) Boasts Strong FBO Network Presence On Schedulers & Dispatchers Show Floor

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The Avfuel FBO Network - which numbers over 600 Avfuel-branded dealers in North America and Europe – will demonstrate its reach and variety of offerings at this year’s Schedulers & Dispatchers Conference in San Antonio. Over 50 members of the network will co-exhibit with Avfuel – significantly more than any other fuel supplier.
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Eclipse Aerospace Submits RFI To USAF Request For Very Light Jet Fleet

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Eclipse Aerospace responded today to the U.S. Air Force's Request for Information (RFI) for a large fleet of Very Light Jets (VLJ) to support their Specialized Undergraduate Pilot Training (SUPT) Multi-place Training Track. Eclipse Aerospace’s proposed solution could save 13 million gallons of jet fuel per year.
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NBAA Announces 2013 Flying Safety Awards Call for Applications

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The National Business Aviation Association (NBAA) announces its call for applications for the 2013 Flying Safety Awards. Over the decades, these awards have brought worldwide attention to the outstanding business aircraft safety record. Founded in 1953, the esteemed program marks its 60th year in 2013 with the creation of a new award for light business airplane pilots and the introduction of new web-based applications.
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Part 2: Making the FBO Customer Your Fan

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By Ron R. Jackson, Co-Founder, Aviation Business Strategies Group

In a previous blog, we talked about making the customer your fan. It’s a reversal of roles … a conscious change in attitude by your customer service staff.

Keep in mind, your customer service staff consists of anyone that comes in contact with the customer. This would include customer service representatives (CSRs), line service technicians, flight instructors, charter pilot and the FBO owner or manager.

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