Photo by: Julie Jantzer-WardA couple weeks ago, we noticed a CNN.com post about Carpets for Airports, a Web site that waxes critical on the artistic and design merits of carpets in airport terminals around the world.
Like many of the best Web sites and Internet memes, it is a bemusing way to waste some time.
So knowing that many of the pilots who use AC-U-KWIK have down time between flights, we invite all to send us photos of carpets at FBOs. Like the contributors who place the airport carpet on a pedestal, anyone submitting photos of FBO carpets should include the airport and FBO name and an analysis of the carpet design.
To show that nothing is sacred, we at AC-U-KWIK will add the first carpet photos to the gallery ...
The lifeblood of any FBO is building loyal customer relationships. The success of these relationships can be measured in two ways:
Are they long-term, and are they profitable?
Studies on consumer behavior show a loyal customer:
In the end, the effort we put into building these kinds of relationships will pay high dividends year after year, so let’s examine the process.
Find low Jet A and 100LL fuel prices for your region.
FBOs, submit your fuel prices in one place, and broadcast them to dozens of fuel programs and websites with acufuel.com.
Ever since the Lone Ranger first loaded his trusty six-shooter with silver bullets, I’ve been intrigued with the idea of formulating a single straightforward solution for pricing fuel at FBO operations I’ve managed over the years.
This search for the silver bullet is a subject we discuss at our FBO Success Seminars, and FBO managers in attendance often voice their concerns about how to effectively price fuel. On one hand, they’re concerned about the bottom line. On the other hand, they don’t want to price themselves out of the market and lose valuable customers in the process.
Indeed, it’s a two-edge sword. The trick is to maximize both cutting edges. Let me explain.
AC-U-KWIK has tapped FBO operations and marketing veterans John Enticknap and Ron Jackson to write a weekly blog column specifically aimed at the FBO community.
On the blog, called FBO Connection, Enticknap and Jackson will provide insight into winning strategies to help FBO owners, operators and managers run a more successful operation. The column can be found in the monthly release of the AC-U-KWIK Alert e-newsletter, and starting in February, it will appear on the home page of acukwik.com.
We would like to welcome you to AC-U-KWIK’s FBO Connection, a source for discussion, ideas and general conversation on the FBO business. Here you’ll find weekly contributions from seasoned FBO professionals, sprinkled with bits of wisdom and peppered occasionally with some hot topics. We like to call it “Sage Advice for the FBO Community.”COPYRIGHT © 2025. ALL RIGHTS RESERVED. INFORMA MARKETS, A TRADING DIVISION OF INFORMA PLC.
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