FBO Operations Tip of the Week: Cross Train and Involve all Employees in the Customer Experience
/By John L. Enticknap and Ron R. Jackson, Principals of Aviation Business Strategies Group
- Facilitators of NATA’s FBO Success Seminar and Authors of the forthcoming book: FBO Survival: 10 Tips to Keep Your Operations Lean, Mean & Profitable
For most FBOs, employees must learn to multitask. In evaluating FBOs that are consistently successful, we find employees do many different job functions that result in not only a more efficient operation but it actually helps employee morale and adds to the customer service experience. As we like to say, a happy employee, a happy customer.
Schedulers & Dispatchers 2015: Avfuel Fuels Style with Fun and Fashionable Giveaways
/Molly McMillin Joins Penton's Business Aviation Team as Managing Editor
/FBO Operations Tip of the Week: Maximize Your Profit Position
/By John L. Enticknap and Ron R. Jackson, Principals of Aviation Business Strategies Group
- Facilitators of NATA’s FBO Success Seminar and Authors of the forthcoming book: FBO Survival: 10 Tips to Keep Your Operations Lean, Mean & Profitable
As FBO operators and managers, one of the most important tasks to keep in mind is maximizing your profit position.
In order to accomplish this, we rely on a standardized fuel pricing method. We think it is fair to say most FBOs use either cost-plus pricing or mark-up pricing. Cost-plus means you want to make a certain “plus” above your cost. For example, your cost today is approximately $2.25 per gallon and you want to make $1.50 per gallon. Therefore, simple math puts the selling price at $3.75 resulting in a profit of 40 percent on sales.
Suncoast Air Center Joins Phillips 66 Aviation’s FBO Network
/Voyager Jet Center (KAGC), Pittsburgh’s Newest Hangar Available Spring 2015
/FBO Operations Tip of the Week: With Fuel Prices Falling, Guard Your Optimism
/By John L. Enticknap and Ron R. Jackson, Principals of Aviation Business Strategies Group
- Facilitators of NATA’s FBO Success Seminar and Authors of the forthcoming book: FBO Survival: 10 Tips to Keep Your Operations Lean, Mean & Profitable
As the price of auto gas falls almost daily, we wonder how the corresponding drop in Jet A fuel might affect the FBO business.
Just four weeks ago, OPEC indicated they would stabilize a barrel of oil at $60. Currently, a barrel of oil is hovering around $54. Comparatively, at the beginning of 2014, index pricing for Jet A was around $3 per gallon. In December we saw roughly $1.60 per gallon resulting in a $1.40 swing.
Hangar 8 Plc and Gama Aviation Announce $200 Million Merger
/City of Naples Airport Authority Announces Employee of the Year
/Holiday Promotion at OK3 Air (K36U): 8 Avtrip Points Per Gallon
/First Look: 2015 AC-U-KWIK FBO And IFBO Books
/We've received office copies of the 2015 FBO and IFBO Directories and they are currently shipping to our warehouse. We'll shipping to customers soon. Have you ordered your copies of AC-U-KWIK's original mobile app? You can pre-order here:
Ask ACUKWIK: What is the Most Popular Post on ACUKWIK Alert?
/The all-time leader far and away is an old Ask ACUKWIK Classic -- "Are Air Traffic Control Tower Phone Numbers on ACUKWIK.com?" The post is from 2011 and continues to be a favorite for Alert readers. For the record, the answer is yes and you can read about it here.