Monday
Aug012011
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Entries in Aviation Business Strategies Group (5)
Friday
Jul082011
ABSG Facilitates FBO Purchase for Heritage Aviation
Aviation Business Strategies Group (ABSG) has successfully facilitated the purchase of the Atlantic Aviation fixed base operation (FBO) facilities at Burlington International Airport (BTV) for Heritage Aviation.
Thursday
Mar172011
Building Long-Term Profitable Customer Relationships, Part 3: Don't Forget the Cheese!
“Here is a simple but powerful rule, always give people more than what they expect to get.” – Nelson Boswell
In the quest to build long-term profitable customer relationships, we can’t overlook the basic foundation of delivering exceptional customer service. At the end of the day, if you can’t walk up to a customer preparing to depart your FBO with confidence and ask the question, “Would you recommend us?” then please read on.
Thursday
Jan272011
AC-U-KWIK Launches FBO Connection Blog
AC-U-KWIK has tapped FBO operations and marketing veterans John Enticknap and Ron Jackson to write a weekly blog column specifically aimed at the FBO community.
On the blog, called FBO Connection, Enticknap and Jackson will provide insight into winning strategies to help FBO owners, operators and managers run a more successful operation. The column can be found in the monthly release of the AC-U-KWIK Alert e-newsletter, and starting in February, it will appear on the home page of acukwik.com.
Wednesday
Jan262011
Welcome to AC-U-KWIK's FBO Connection Blog
We would like to welcome you to AC-U-KWIK’s FBO Connection, a source for discussion, ideas and general conversation on the FBO business. Here you’ll find weekly contributions from seasoned FBO professionals, sprinkled with bits of wisdom and peppered occasionally with some hot topics. We like to call it “Sage Advice for the FBO Community.”