Savannah, Ga., based Gulfstream Aerospace has been named the recipient of the Epps Aviation Award presented annually by the Atlanta Aero Club for outstanding aviation achievement for accomplishments that benefit the Georgia aviation community. Gulfstream President Joe Lombardo will be present to accept the award on the behalf of the entire company.
Like many of the best Web sites and Internet memes, it is a bemusing way to waste some time.
So knowing that many of the pilots who use AC-U-KWIK have down time between flights, we invite all to send us photos of carpets at FBOs. Like the contributors who place the airport carpet on a pedestal, anyone submitting photos of FBO carpets should include the airport and FBO name and an analysis of the carpet design.
To show that nothing is sacred, we at AC-U-KWIK will add the first carpet photos to the gallery ...
The 26th Annual National Business Aviation Association (NBAA) Maintenance Management Conference keynote address will be given this year by renowned aviation historian Giacinta Bradley Koontz, an award-winning author and expert on aircraft mechanics history.
Paragon Aviation Group (PAG) announced the addition of four new FBO members to the network. Effective January 1, 2011, Maguire Aviation (VNY) joined Paragon Aviation Group. Additionally as of February 1, 2011, Aero Air (HIO), Galvin Flying Service (BFI) and First Aviation Services (TEB) have all joined the network.
Are they long-term, and are they profitable?
Studies on consumer behavior show a loyal customer:
- Keeps coming back
- Is willing to pay more, thus providing better margins
- Loves your FBO and tells other pilots, aircraft owners/operators
- Lowers your customer “churn” rate — you don’t have to replace a satisfied loyal customer
- Boosts your long-term revenue and prevents profit erosion so you outperform your competitors
In the end, the effort we put into building these kinds of relationships will pay high dividends year after year, so let’s examine the process.
FBOs, submit your fuel prices in one place, and broadcast them to dozens of fuel programs and websites with acufuel.com.
AC-U-KWIK, business aviation’s leading flight planning resource, announced today its new “single point of entry” feature of acufuel.com. Acufuel.com empowers airport FBO managers, who currently upload fuel prices to dozens of fuel programs and websites, to save countless minutes or even hours by organizing this information in one central spot.
Delta Air Lines President Ed Bastian will be the featured guest speaker at the regular bi–monthly meeting of the Atlanta Aero Club scheduled for February 16.
Ever since the Lone Ranger first loaded his trusty six-shooter with silver bullets, I’ve been intrigued with the idea of formulating a single straightforward solution for pricing fuel at FBO operations I’ve managed over the years.
This search for the silver bullet is a subject we discuss at our FBO Success Seminars, and FBO managers in attendance often voice their concerns about how to effectively price fuel. On one hand, they’re concerned about the bottom line. On the other hand, they don’t want to price themselves out of the market and lose valuable customers in the process.
Indeed, it’s a two-edge sword. The trick is to maximize both cutting edges. Let me explain.