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Wednesday
Feb162011

New Network Paragon Aviation Group Introduces Itself

Paragon Aviation Group is an elite class of FBOs in North America who are focused on safety and the superior customer service that only the independently run FBO can provide. Each Paragon Aviation Group location is dedicated to uncompromised safety and customer-focused service to ensure that every customer’s experience is nothing short of excellence.

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Tuesday
Feb152011

Gulfstream Aerospace President Joe Lombardo to Receive Epps Award

Savannah, Ga., based Gulfstream Aerospace has been named the recipient of the Epps Aviation Award presented annually by the Atlanta Aero Club for outstanding aviation achievement for accomplishments that benefit the Georgia aviation community. Gulfstream President Joe Lombardo will be present to accept the award on the behalf of the entire company.

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Monday
Feb142011

Carpets for FBOs

Photo by: Julie Jantzer-WardA couple weeks ago, we noticed a CNN.com post about Carpets for Airports, a Web site that waxes critical on the artistic and design merits of carpets in airport terminals around the world.

Like many of the best Web sites and Internet memes, it is a bemusing way to waste some time.

So knowing that many of the pilots who use AC-U-KWIK have down time between flights, we invite all to send us photos of carpets at FBOs. Like the contributors who place the airport carpet on a pedestal, anyone submitting photos of FBO carpets should include the airport and FBO name and an analysis of the carpet design.

To show that nothing is sacred, we at AC-U-KWIK will add the first carpet photos to the gallery ...

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Monday
Feb142011

MMC Conference to Feature Aviation Historian, Author Giacinta Bradley Koontz

The 26th Annual National Business Aviation Association (NBAA) Maintenance Management Conference keynote address will be given this year by renowned aviation historian Giacinta Bradley Koontz, an award-winning author and expert on aircraft mechanics history.

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Monday
Feb142011

John Burnum Fills New Position at Business Jet Access (DAL)

Business Jet Access at DAL has named aviation veteran John Burnum Jr. director of business development.

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Thursday
Feb102011

Paragon Aviation Group Adds Four FBO Members to Network

Paragon Aviation Group (PAG) announced the addition of four new FBO members to the network. Effective January 1, 2011, Maguire Aviation (VNY) joined Paragon Aviation Group. Additionally as of February 1, 2011, Aero Air (HIO), Galvin Flying Service (BFI) and First Aviation Services (TEB) have all joined the network.

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Wednesday
Feb092011

Building Long-Term Profitable Customer Relationships, Part 1: Are You the Restaurant Owner?

The lifeblood of any FBO is building loyal customer relationships. The success of these relationships can be measured in two ways:

Are they long-term, and are they profitable?

Studies on consumer behavior show a loyal customer:

  • Keeps coming back
  • Is willing to pay more, thus providing better margins
  • Loves your FBO and tells other pilots, aircraft owners/operators
  • Lowers your customer “churn” rate — you don’t have to replace a satisfied loyal customer
  • Boosts your long-term revenue and prevents profit erosion so you outperform your competitors

In the end, the effort we put into building these kinds of relationships will pay high dividends year after year, so let’s examine the process.

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Tuesday
Feb082011

Find Fuel Prices for Your Aircraft

Find low Jet A and 100LL fuel prices for your region.

FBOs, submit your fuel prices in one place, and broadcast them to dozens of fuel programs and websites with acufuel.com.

Jet A and 100LL fuel prices Jet A and 100LL fuel prices at Northwest Mountain FBOs Jet A and 100LL fuel prices at Western-Pacific FBOs Jet A and 100LL fuel prices at Southwest FBOs Jet A and 100LL fuel prices at Great Lakes FBOs Jet A and 100LL fuel prices at Central FBOs Jet A and 100LL fuel prices at Southern FBOs Jet A and 100LL fuel prices at Eastern FBOs Jet A and 100LL fuel prices at New England FBOs Jet A and 100LL fuel prices at New England FBOs Jet A and 100LL fuel prices at Eastern FBOs Jet A and 100LL fuel prices at Alaska and Hawaii FBOs

Tuesday
Feb082011

AC-U-KWIK Announces Acufuel.com to Simplify FBO Fuel Price Data Management

AC-U-KWIK, business aviation’s leading flight planning resource, announced today its new “single point of entry” feature of acufuel.com. Acufuel.com empowers airport FBO managers, who currently upload fuel prices to dozens of fuel programs and websites, to save countless minutes or even hours by organizing this information in one central spot.

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Tuesday
Feb082011

Delta’s Ed Bastian to Speak February 16th  

Delta Air Lines President Ed Bastian will be the featured guest speaker at the regular bi–monthly meeting of the Atlanta Aero Club scheduled for February 16.

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