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Friday
Apr012011

Measuring Your FBO Customer Service Experience

Now it’s time to measure the effectiveness of all your good work to improve the Customer Service Experience!

Just as a good measure of one’s intellect is the Intelligence Quotient or IQ test, at Aviation Business Strategies Group (ABSG), we have developed the means to test your FBO’s Customer Quotient or CQ™. The results of determining your CQ™ is a good measure on the overall effectiveness of your FBO customer service initiatives.

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Friday
Apr012011

Jet A and Avgas Fuel Prices That Are No Joke

Find low Jet A and 100LL fuel prices for your region.

FBOs, submit your fuel prices in one place, and broadcast them to dozens of fuel programs and websites with acufuel.com.

Jet A and 100LL fuel prices Jet A and 100LL fuel prices at Northwest Mountain FBOs Jet A and 100LL fuel prices at Western-Pacific FBOs Jet A and 100LL fuel prices at Southwest FBOs Jet A and 100LL fuel prices at Great Lakes FBOs Jet A and 100LL fuel prices at Central FBOs Jet A and 100LL fuel prices at Southern FBOs Jet A and 100LL fuel prices at Eastern FBOs Jet A and 100LL fuel prices at New England FBOs Jet A and 100LL fuel prices at New England FBOs Jet A and 100LL fuel prices at Eastern FBOs Jet A and 100LL fuel prices at Alaska and Hawaii FBOs

Friday
Mar252011

VIS Tracks Flight and Aircraft Status at Vnukovo-3

VIPPORT Information Services (VIS) provides the ability to track in real time aircraft ground handling status within Vnukovo-3 facilities.

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Thursday
Mar242011

Flight Schools: Time to Think Outside the Box

It wasn’t that many years ago that the majority of FBOs were defined as “full-service companies” offering flight school training, new and used aircraft sales, charter, maintenance, hangars, and terminal facilities.

The business model was to market to potential pilots, both professional and recreational, train them, sell them an airplane, hope they would trade up, maintain the airplane, hangar it and, of course, sell them fuel and various services. As the pilot grew in experience and need, the FBO could make a good living by selling the next biggest aircraft.

It was a cradle-to-the-grave concept, and it seemed to work just fine.

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Wednesday
Mar232011

FBO Fuel Prices: Know Before You Go

Find low Jet A and 100LL fuel prices for your region.

FBOs, submit your fuel prices in one place, and broadcast them to dozens of fuel programs and websites with acufuel.com.

Jet A and 100LL fuel prices Jet A and 100LL fuel prices at Northwest Mountain FBOs Jet A and 100LL fuel prices at Western-Pacific FBOs Jet A and 100LL fuel prices at Southwest FBOs Jet A and 100LL fuel prices at Great Lakes FBOs Jet A and 100LL fuel prices at Central FBOs Jet A and 100LL fuel prices at Southern FBOs Jet A and 100LL fuel prices at Eastern FBOs Jet A and 100LL fuel prices at New England FBOs Jet A and 100LL fuel prices at New England FBOs Jet A and 100LL fuel prices at Eastern FBOs Jet A and 100LL fuel prices at Alaska and Hawaii FBOs

Wednesday
Mar232011

Air Charter Safety Symposium Draws Record Attendance

Last week, the Air Charter Safety Foundation hosted its 2011 Air Charter Safety Symposium at the NTSB Training Center in Ashburn, Va. The symposium provided two days of learning and discussion on topics such as developing a positive safety culture and an emergency response plan.

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Tuesday
Mar222011

New Hampshire Recognizes March as General Aviation Month

On March 16, the National Air Transportation Association (NATA) joined the Alliance for Aviation Across America in Concord, N.H., where Gov. John Lynch announced a statewide proclamation recognizing March as General Aviation Month. 

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Monday
Mar212011

NATA and McFarren Aviation Consulting Team to Raise Money for Veterans Airlift Command

The National Air Transportation Association (NATA) has partnered with McFarren Aviation Consulting to raise funds for the Veterans Airlift Command (VAC) at the upcoming NATA Air Charter Summit on June 6-8 at the Westfields Marriott in Virginia.

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Friday
Mar182011

North Dakota Aviation Economic Impact Study Released

The North Dakota Aeronautics Commission has announced the results of a study of the economic impact of aviation in the state of North Dakota.

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Thursday
Mar172011

Jet Source Promotes Brentzel to President

Jay Brentzel, president and director of operations at Jet Source (KCRQ).Jet Source (KCRQ) has promoted Jay Brentzel to the office of president.

Brentzel will also continue as director of operations for the company.

As president, Brentzel is responsible for the overall strategic planning, fiscal management, business development and day-to-day activities at Jet Source. As director of operations, Brentzel is responsible for performance and safe operations of all Jet Source managed aircraft, including oversight of the flight operations, flight standards and maintenance departments.

Brentzel holds a bachelor of science degree in aviation from Utah Valley State College and has accumulated more than 6000 hours of flight time as a professional pilot. Brentzel is rated in a number of different corporate jet aircraft including the super-midsize Falcon 50 and the long-range Gulfstream 400.

"Jet Source is a great company, and I am excited to assume this leadership position," Brentzel said. "I am looking forward to working with a dynamic team of proven aviation professionals and growing the business to new heights. The future is bright for Jet Source and our opportunities are unlimited," Brentzel said.