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<!--Generated by Squarespace Site Server v5.11.81 (http://www.squarespace.com/) on Fri, 18 May 2012 15:57:51 GMT--><feed xmlns="http://www.w3.org/2005/Atom" xmlns:dc="http://purl.org/dc/elements/1.1/"><title>AC-U-KWIK FBO Connection</title><subtitle>AC-U-KWIK FBO Connection</subtitle><id>http://www.acukwikalert.com/ac-u-kwik-fbo-connection/</id><link rel="alternate" type="application/xhtml+xml" href="http://www.acukwikalert.com/ac-u-kwik-fbo-connection/"/><link rel="self" type="application/atom+xml" href="http://www.acukwikalert.com/ac-u-kwik-fbo-connection/atom.xml"/><updated>2012-05-02T23:45:01Z</updated><generator uri="http://www.squarespace.com/" version="Squarespace Site Server v5.11.81 (http://www.squarespace.com/)">Squarespace</generator><entry><title>Want to Deliver a Better Customer Service Experience? Start with External Operational Audits</title><category term="FBO"/><category term="FBO management"/><category term="coaching"/><category term="customer relationship"/><category term="customer relationship management"/><category term="customer service"/><category term="insurance"/><category term="self-audits"/><id>http://www.acukwikalert.com/ac-u-kwik-fbo-connection/2012/5/2/want-to-deliver-a-better-customer-service-experience-start-w.html</id><link rel="alternate" type="text/html" href="http://www.acukwikalert.com/ac-u-kwik-fbo-connection/2012/5/2/want-to-deliver-a-better-customer-service-experience-start-w.html"/><author><name>AC-U-KWIK</name></author><published>2012-05-02T16:13:59Z</published><updated>2012-05-02T16:13:59Z</updated></entry><entry><title>NATA’s FBO Leadership Conference: A Gathering Worth Attending!</title><category term="Day on the hill"/><category term="Disney Institute"/><category term="FBO"/><category term="FBO management"/><category term="NATA"/><category term="coaching"/><category term="customer relationship"/><category term="customer relationship management"/><category term="customer service"/><category term="customer service"/><id>http://www.acukwikalert.com/ac-u-kwik-fbo-connection/2012/4/3/natas-fbo-leadership-conference-a-gathering-worth-attending.html</id><link rel="alternate" type="text/html" href="http://www.acukwikalert.com/ac-u-kwik-fbo-connection/2012/4/3/natas-fbo-leadership-conference-a-gathering-worth-attending.html"/><author><name>AC-U-KWIK</name></author><published>2012-04-03T19:18:17Z</published><updated>2012-04-03T19:18:17Z</updated></entry><entry><title>Improving FBO Productivity in 2012: Business Strategies for Better Success</title><category term="aAviation Business Strategies Group"/><category term="coaching"/><category term="coaching"/><category term="cust relatnship"/><category term="customer relationship management"/><category term="customer service"/><category term="customer value proposition"/><category term="financials"/><category term="line service productivity"/><category term="p.j. meyer"/><id>http://www.acukwikalert.com/ac-u-kwik-fbo-connection/2012/3/5/improving-fbo-productivity-in-2012-business-strategies-for-b.html</id><link rel="alternate" type="text/html" href="http://www.acukwikalert.com/ac-u-kwik-fbo-connection/2012/3/5/improving-fbo-productivity-in-2012-business-strategies-for-b.html"/><author><name>AC-U-KWIK</name></author><published>2012-03-05T21:48:08Z</published><updated>2012-03-05T21:48:08Z</updated></entry><entry><title>Decreasing FBO Costs in 2012</title><category term="FBO"/><category term="FBO management"/><category term="cash flow"/><category term="coaching"/><category term="custom service"/><category term="customer relationship"/><category term="customer relationship management"/><category term="customer service"/><category term="expense management"/><category term="expenses"/><category term="fbo costs"/><category term="management flash reports"/><id>http://www.acukwikalert.com/ac-u-kwik-fbo-connection/2012/2/3/decreasing-fbo-costs-in-2012.html</id><link rel="alternate" type="text/html" href="http://www.acukwikalert.com/ac-u-kwik-fbo-connection/2012/2/3/decreasing-fbo-costs-in-2012.html"/><author><name>AC-U-KWIK</name></author><published>2012-02-03T17:48:55Z</published><updated>2012-02-03T17:48:55Z</updated></entry><entry><title>Planning a Successful 2012 FBO Business Strategy: A Three Part Series</title><category term="2012"/><category term="2012 outlook"/><category term="FBO"/><category term="FBO management"/><category term="coaching"/><category term="custom service"/><category term="customer relationship"/><category term="customer relationship management"/><category term="customer service"/><category term="fuel prices"/><category term="success seminar"/><id>http://www.acukwikalert.com/ac-u-kwik-fbo-connection/2012/1/9/planning-a-successful-2012-fbo-business-strategy-a-three-par.html</id><link rel="alternate" type="text/html" href="http://www.acukwikalert.com/ac-u-kwik-fbo-connection/2012/1/9/planning-a-successful-2012-fbo-business-strategy-a-three-par.html"/><author><name>AC-U-KWIK</name></author><published>2012-01-09T18:47:56Z</published><updated>2012-01-09T18:47:56Z</updated></entry><entry><title>Not All Customers are Created Equal</title><category term="FBO"/><category term="FBO management"/><category term="coaching"/><category term="custom service"/><category term="customer relationship"/><category term="customer service"/><id>http://www.acukwikalert.com/ac-u-kwik-fbo-connection/2011/12/7/not-all-customers-are-created-equal.html</id><link rel="alternate" type="text/html" href="http://www.acukwikalert.com/ac-u-kwik-fbo-connection/2011/12/7/not-all-customers-are-created-equal.html"/><author><name>AC-U-KWIK</name></author><published>2011-12-07T18:56:08Z</published><updated>2011-12-07T18:56:08Z</updated></entry><entry><title>Your Airport Lease: The Lifeblood of Your FBO</title><category term="FBO"/><category term="FBO management"/><category term="coaching"/><category term="cust relationship"/><category term="custom serv"/><category term="customer relationship management"/><category term="customer service"/><category term="marketing"/><category term="optimizing your FBO"/><id>http://www.acukwikalert.com/ac-u-kwik-fbo-connection/2011/11/9/your-airport-lease-the-lifeblood-of-your-fbo.html</id><link rel="alternate" type="text/html" href="http://www.acukwikalert.com/ac-u-kwik-fbo-connection/2011/11/9/your-airport-lease-the-lifeblood-of-your-fbo.html"/><author><name>AC-U-KWIK</name></author><published>2011-11-09T17:12:55Z</published><updated>2011-11-09T17:12:55Z</updated></entry><entry><title>What’s Your FBO Insurance Story?</title><category term="FBO"/><category term="FBO Insurance"/><category term="FBO management"/><category term="NATA"/><category term="Standard Operating Procedures guide"/><category term="customer relationship management"/><category term="customer service"/><category term="external audits"/><category term="insurance"/><category term="insurance broker"/><category term="internal audit"/><category term="training program"/><id>http://www.acukwikalert.com/ac-u-kwik-fbo-connection/2011/9/22/whats-your-fbo-insurance-story.html</id><link rel="alternate" type="text/html" href="http://www.acukwikalert.com/ac-u-kwik-fbo-connection/2011/9/22/whats-your-fbo-insurance-story.html"/><author><name>AC-U-KWIK</name></author><published>2011-09-22T16:17:50Z</published><updated>2011-09-22T16:17:50Z</updated></entry><entry><title>Use Good Customer Service Ingredients, and the Proof Is in the Pudding</title><category term="FBO"/><category term="FBO management"/><category term="customer experience"/><category term="customer loyalty"/><category term="customer relationship management"/><category term="customer service"/><category term="customer service training"/><category term="long-term profitable customer relationships"/><id>http://www.acukwikalert.com/ac-u-kwik-fbo-connection/2011/8/31/use-good-customer-service-ingredients-and-the-proof-is-in-th.html</id><link rel="alternate" type="text/html" href="http://www.acukwikalert.com/ac-u-kwik-fbo-connection/2011/8/31/use-good-customer-service-ingredients-and-the-proof-is-in-th.html"/><author><name>Ron Jackson</name></author><published>2011-08-31T18:26:37Z</published><updated>2011-08-31T18:26:37Z</updated></entry><entry><title>When Negotiating the Best Fuel Supply Agreement, Preparation Is as Important as Price</title><category term="FBO"/><category term="FBO Success Seminar Series"/><category term="FBO management"/><category term="Fuel"/><category term="Jet A"/><category term="Platts"/><category term="cash flow"/><category term="credit"/><category term="credit cards"/><category term="fuel prices"/><category term="fuel supply agreement"/><category term="oil prices"/><category term="profitability"/><id>http://www.acukwikalert.com/ac-u-kwik-fbo-connection/2011/8/12/when-negotiating-the-best-fuel-supply-agreement-preparation.html</id><link rel="alternate" type="text/html" href="http://www.acukwikalert.com/ac-u-kwik-fbo-connection/2011/8/12/when-negotiating-the-best-fuel-supply-agreement-preparation.html"/><author><name>John Enticknap</name></author><published>2011-08-12T15:12:20Z</published><updated>2011-08-12T15:12:20Z</updated></entry></feed>
